Valuing Workforce Cross-Training Flexibility

Ruwen Qin; David Nembhard

doi:10.1201/9781420005349.ch5

Valuing Workforce Cross-Training Flexibility

Ruwen Qin
, David Nembhard

Missouri University of Science and Technology

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Abstract

<p> Workforce &fllig;exibility is an often sought-after capability of production systems. Manufacturing and service organizations understand that the composition of a workforce (i.e., the number of workers who are competent at speci&filig;c tasks in a production system and their skill levels on these tasks) may signi&filig;cantly affect productivity. Cross training is one such lever on productivity because it can potentially increase operational productivity by training the workforce in a speci&filig;c tactical or strategic manner. The capabilities of a workforce given a level of cross training may be considered an important component of workforce &fllig;exibility (e.g., see Ebeling and Lee, 1994; Gerwin, 1993; Molleman and Slomp, 1999).</p>

Original language	American English
Title of host publication	Workforce Cross Training
DOIs	https://doi.org/10.1201/9781420005349.ch5
State	Published - Apr 25 2007

Keywords

Business and Industry
Economics
Engineering and Technology
Finance

Disciplines

Business Administration, Management, and Operations
Operations and Supply Chain Management

Access to Document

10.1201/9781420005349.ch5License: Unspecified

9781420005349Final published version, 419 KBLicense: Unspecified

https://www.taylorfrancis.com/books/9781420005349

Cite this

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N2 - Workforce &fllig;exibility is an often sought-after capability of production systems. Manufacturing and service organizations understand that the composition of a workforce (i.e., the number of workers who are competent at speci&filig;c tasks in a production system and their skill levels on these tasks) may signi&filig;cantly affect productivity. Cross training is one such lever on productivity because it can potentially increase operational productivity by training the workforce in a speci&filig;c tactical or strategic manner. The capabilities of a workforce given a level of cross training may be considered an important component of workforce &fllig;exibility (e.g., see Ebeling and Lee, 1994; Gerwin, 1993; Molleman and Slomp, 1999).

AB - Workforce &fllig;exibility is an often sought-after capability of production systems. Manufacturing and service organizations understand that the composition of a workforce (i.e., the number of workers who are competent at speci&filig;c tasks in a production system and their skill levels on these tasks) may signi&filig;cantly affect productivity. Cross training is one such lever on productivity because it can potentially increase operational productivity by training the workforce in a speci&filig;c tactical or strategic manner. The capabilities of a workforce given a level of cross training may be considered an important component of workforce &fllig;exibility (e.g., see Ebeling and Lee, 1994; Gerwin, 1993; Molleman and Slomp, 1999).

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KW - Engineering and Technology

KW - Finance

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DO - 10.1201/9781420005349.ch5

M3 - Chapter

BT - Workforce Cross Training

ER -

Valuing Workforce Cross-Training Flexibility

Abstract

Keywords

Disciplines

Access to Document

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